PRIVACY POLICY


Candlelighters Childhood Cancer Family Alliance is committed to protecting the confidentiality of all information provided by its donors. The following sets forth Candlelighters policies and procedures to meet this commitment.


OUR COMMITMENT TO PRIVACY 

Candlelighters will not share personal donor information with anyone outside of Candlelighters. Specifically, Candlelighters will not sell, trade or share donors’ personal or contact information with any outside person or organization, nor send any mailings on behalf of any other organization.

INFORMATION MAINTAINED BY CANDLELIGHTERS 

The information Candlelighters maintains from its donors typically includes: names, addresses, telephone and fax numbers, email addresses, credit card information and donation amounts. This information is maintained in secure files and in a computer database which is protected by user identification and passwords. It is also protected against access from outside Candlelighters.

OUR COMMITMENT TO DATA SECURITY 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect online.

USE OF INFORMATION MAINTAINED BY CANDLELIGHTERS 

Personal donor information is used to maintain a record of all donations to Candlelighters, to acknowledge any gifts made, and to communicate with donors in the future.

Our donors always have the option of not receiving communications from Candlelighters either by mail, email or telephone. If you wish to stop receiving communications from Candlelighters, please contact us and specify the types of communications you do not wish to receive either by emailing us at [email protected], calling us at (713) 270-4700 or writing to us at:

Candlelighters Childhood Cancer Family Alliance
12919 Southwest Freeway, Suite 100
Stafford, TX 77477

FACEBOOK FUN WALK APP

When you choose to link your personal Facebook to our Fun Walk website, the app collects your name and Facebook account URL, and your donors’ names and email if they provide it. This information is treated in the same way as every other donor information as detailed in our privacy policy. Donor names may be listed on the website. Donors can choose to remain anonymous. Users needing to request removal or deletion of personal information should email [email protected] and request their account be made inactive or completely deleted from our records. 

UPDATING OR CHANGING PERSONAL INFORMATION 

Anyone wishing to verify or update their personal information may contact Candlelighters as indicated above. Please include your old and new information so we can make the necessary changes.

REVISIONS

This policy may be revised in the future. Please check periodically to view any future changes.

For more information, contact Candlelighters at (713) 270-4700.