Candlelighters Childhood Cancer Family Alliance is committed to protecting the confidentiality of all information provided by its donors. The following sets forth Candlelighters policies and procedures to meet this commitment.
Our commitment to privacy
Candlelighters will not share personal donor information with anyone outside of Candlelighters. Specifically, Candlelighters will not sell, trade or share donors’ personal or contact information with any outside person or organization, nor send any mailings on behalf of any other organization.
Information maintained by Candlelighters
The information Candlelighters maintains from its donors typically includes: names, addresses, telephone and fax numbers, email addresses, credit card information and donation amounts. This information is maintained in secure files and in a computer database which is protected by user identification and passwords. It is also protected against access from outside Candlelighters.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure information we collect online.
Use of information maintained by Candlelighters
Personal donor information is used to maintain a record of all donations to Candlelighters, to acknowledge any gifts made, and to communicate with donors in the future.
Our donors always have the option of not receiving communications from Candlelighters either by mail, email or telephone. If you wish to stop receiving communications from Candlelighters, please contact us and specify the types of communications you do not wish to receive either by emailing us at firstname.lastname@example.org, calling us at 713-270-4700 or writing to us at:
Candlelighters Childhood Cancer Family Alliance
12919 Southwest Freeway, Suite 100
Stafford, TX 77477
Updating or changing personal information
Anyone wishing to verify or update their personal information may contact Candlelighters as indicated above. Please include your old and new information so we can make the necessary changes.
This policy may be revised in the future. Please check periodically to view any future changes.
For more information, contact Candlelighters at 713-270-4700.